[Jeez, she's even more technologically challenged than he thought. Still maintaining a kind smile, he points to the envelope icon on her phone's screen.]
It's this one! Now you use these to select it. [Once again, he shows her the directional pad on his own phone, just to make sure she's following him.]
[Action]
It's this one! Now you use these to select it. [Once again, he shows her the directional pad on his own phone, just to make sure she's following him.]